Z&H Studio
Please read these Terms and Conditions carefully before using our website. By accessing or placing an order, you agree to be bound by the terms mentioned below.
1. General Information
This website is operated by Z&H Studio, an online store offering a wide range of women’s outfits, including dresses, suits, kurtas, shalwar kameez, tops, co-ord sets, and more.
By using this website, you agree to comply with and be bound by these Terms and Conditions.
2. Products and Prices
- All products are subject to availability.
- We make every effort to display accurate product descriptions, colours, and images. However, slight variations may occur due to lighting, screen settings, or fabric differences.
- Prices are listed in PKR (or your local currency) and may change without prior notice.
- We reserve the right to discontinue any product or service at any time.
3. Placing an Order
- You can place an order directly through our website by following the checkout process.
- A confirmation email will be sent once your order is successfully placed.
- We reserve the right to reject or cancel any order if we suspect fraud, incorrect information, or if the item is out of stock.
4. Payment
- We accept secure online payment methods, including credit/debit cards, bank transfers, and cash on delivery (where available).
- All payments must be made in full before your order is processed and shipped.
- Your payment information is securely processed and not stored on our servers.
5. Shipping and Delivery
- We aim to dispatch your order within the estimated time mentioned on the product page or at checkout.
- Delivery times may vary depending on your location, delivery method, and product availability.
- Once your order is shipped, you will receive a tracking number (if available).
- We are not responsible for delays caused by courier services, natural events, or circumstances beyond our control.
6. Returns and Exchanges
- We accept returns or exchanges only for damaged, defective, or incorrect items received.
- You must notify us within 3 days of receiving your order and return the item in its original condition, with tags and packaging.
- Items that have been worn, washed, altered, or damaged will not be eligible for return or exchange.
- Return shipping costs are the responsibility of the customer unless the item is incorrect or defective.
- Refunds or exchanges will be processed after we receive and inspect the returned item.
7. Refund Policy
- If your return is approved, a refund will be issued to your original payment method within 7–10 business days.
- Shipping charges (if any) are non-refundable, unless the return is due to our error.
8. Privacy Policy
- We value your privacy. Your personal information, including name, address, phone number, and payment details, will be used only for order processing, customer support, and marketing (with your consent).
- We do not sell, trade, or share your data with third parties except as required by law or for delivery purposes.
9. Limitation of Liability
We are not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, even if we have been advised of the possibility of such damages.
10. Changes to Terms
- We may update these Terms and Conditions from time to time.
- Any changes will be posted on this page with the updated date.
- Continued use of the website after changes means you accept the revised terms.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at: